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Agent operations
How to scope an enterprise Agent pilot
Start with frequent, measurable work that supports human takeover rather than aiming for full autonomy.
2026-06-05 · 6 min read
Make the task testable
Define inputs, outputs, completion criteria, and prohibited actions so the Agent can be evaluated against the current process.
Keep humans on high-risk actions
Payments, external communication, access changes, and critical decisions should support human approval.
Measure quality and cost together
Usage or time savings alone can mislead; include errors, rework, human intervention, and model cost.
Apply the method to your operating environment
Book an architecture conversation around your models, team, cost, and data requirements.
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